Marshmello at The Factory

Hours & Parking

• Parking Lot Opens: 2:00pm
• Box Office Opens: 2:00pm
• Doors: 3:00pm

Parking is $20. Cash, credit cards, debit cards, Android & Apple payments accepted.

Code of Conduct

• NO Re-entry or Ins & Outs.
• NO Refunds or Exchanges.
• NO Sitting on Designated Dance Floor Areas.
• NO Moshing, Crowd Surfing, or Stage Diving.
• NO Unauthorized/Unlicensed Vendors Allowed.
• NO Unauthorized Solicitations, Handbills, Sampling, Giveaways, etc.
• NO Camping in Parking Lots.

Acceptable

The following items are accepted within the festival grounds.

• OK Mobile Phones, Portable Chargers, External Batteries.
• OK Handheld Camera Devices (GoPro, Digital Phone, Point-and-Shoot Cameras, Disposable Cameras)
• OK Portable Battery Chargers.
• OK Selfie Sticks.
• OK Dust and Surgical Masks.
• OK Hand Sanitizer (Up to 2oz).
• OK Wet Wipes (Factory Sealed upon entry).
• OK Small Bags, Single-Compartment Bags, Plush Bags, and Purses (Maximum 12″x12″).
• OK Fanny Packs (Maximum 10″ x 9″).
• OK Hats.
• OK Binoculars.
• OK Ponchos.
• OK Earplugs.
• OK Reusable Aluminum Water Bottles (Arrive empty).
• OK Clear Plastic Water Bottle (Arrive Empty).
• OK Factory Sealed Single Serve Plastic Water Bottle (Limit one per person).
• OK Hydration Backpacks, Camelbaks, Bota, etc. Bladder must be removable, transparent and subject to inspection. (Arrive empty).
• OK Misting Fans (Maximum 8″).
• OK Glowsticks, Flow-wands, Batons, or Orbs.
• OK LED Gloves or LED Microlights.
• OK Orbits, Flowlights, Poi, or Pixel Whips.
• OK Hula Hoops (Including LED).
• OK Glowing/Illuminated Costumes or Jewelry.
• OK Sunglasses, Kaleidoscope Glasses, and Goggles.
• OK Lip Liner, Lip Gloss, Lipstick, Sealed Chapstick.
• OK Dry Makeup (NO liquid makeup).
• OK Factory Sealed Packs of Gum.
• OK Factory Sealed Eyedrops.
• OK Factory Sealed Tampons.
• OK Factory Sealed Sunscreen (Travel size, non-aerosol).
• OK Factory Sealed Deodorant (Travel size, non-aerosol).
• OK Factory Sealed Packs of Cigarettes.
• OK Factory Sealed/Disposable E-Cigarettes, Vape Pens, and Cartridges.
• OK Refillable Vape Devices (Chambers must arrive empty)
• OK Lighters.
• OK Plastic Tarps and Blankets.
• OK Inflatables (Deflated upon entry).
• OK Fatheads and Posters.
• OK Festival Totems or Decorated Pool Noodles (See Totem Guidelines Below).

Prohibited

The following items are prohibited within the festival grounds.

• NO Illegal Substances.
• NO Drugs or Drug Paraphernalia.
• NO Unsealed Over the Counter Medications or Vitamins.
• NO Vicks Inhaler, VapoInhalers.
• NO Animals (except service animals).
• NO Massagers.
• NO Laser Pointers.
• NO Pacifiers.
• NO Gas Masks.
• NO Glass, Cans, Cups, or Coolers.
• NO Open Containers.
• NO Helium Balloons.
• NO Markers, Pens, or Spray Paint.
• NO Large Chains or Spiked Jewelry.
• NO Stuffed Animals or Dolls.
• NO Stickers or Flyers or Promotional Signage.
• NO Inflated Toys, Balls, Balloons (must arrive un-inflated).
• NO Sports Equipment.
• NO Tents, Umbrellas, Hammocks, or Chairs.
• NO Hydration Backpacks that contain non-removable and/or opaque bladders, which impede inspection of contents.
• NO Backpacks, Purses, or Bags larger than 12″ x 12″.
• NO Multi-Pocket Bags.
• NO Luggage.
• NO Unsealed Cigarette Packs.
• NO Pre-Filled Refillable Vape Devices (Chambers must arrive empty).
• NO Unsealed Tampons.
• NO Liquid Makeup.
• NO Unsealed or Aerosol Sunscreen.
• NO Outside Food, Beverages, or Candy.
• NO Musical Instruments (Including Whistles, etc).
• NO Tactical Gear.
• NO Costumes that Resemble Public Safety Uniforms (Police, SWAT, Fire, Security, or Medical).
• NO Walkie Talkies.
• NO Professional-Grade Tripods, Monopods, Go-Pro Sticks.
• NO Fireworks, Flammable Products, Projectiles, or Explosives.
• NO Chinese Lanterns.
• NO Weapons of any Kind (Including Pocket Knives, Pepper Spray, etc).
• NO Professional Recording Equipment – Photo, Video, or Audio (Including Detachable Lenses, Tripods, Big Zooms, etc).
• NO Vending Without Permit.
• NO Drones or Unmanned Aerial Vehicles (UAVs).
• NO Bicycles, Scooters, Go Carts, Skate Boards, Hoverboards, or ATVs.
• NO Pets (Unless it’s a service animal).
• NO Items deemed as posing a threat to the safe enjoyment of the concert by management.